Dr. Wendy Harpham is a doctor of internal medicine, cancer survivor, and award-winning and best-selling author of books about cancer: Healthy Survivorship, recovery and late effects, and raising children when a parent has cancer. She is also a public speaker, patient advocate, and mother of three.
An op-ed piece in yesterday's Los Angeles Times by Susan Silk and Barry Goldman presents a simple and provocative tool that "works in all kinds of crises – medical, legal, even existential." It's called the 'Ring Theory' of complaining.
Imagine that compassionate patient navigators accompany each patient to every doctor visit, test and treatment. Why would compassion continue to be an essential element of high-quality care?
A physician's encouraging word or hand squeeze can mean the world to a patient, buoying the patient's courage and fortitude. But in today's complex world of high-tech medicine, what patients need most from their physicians is what I call "medical" compassion: